East Cascades Works Seeks Program Manager

In an effort to increase and diversify the funds that support their public workforce system, East Cascades Works is replacing the part time administrative position they had this program year with a full time Program Manager position focused on contracts management to free existing staff up to generate new resources and partnerships that benefit our communities.

Mission: East Cascades Works supports the talent needs of employers and maximizes and aligns investments in the career goals of individuals to fuel a thriving economy.

Vision: We envision an East Cascades region with thriving communities, where residents have access to education and training which leads to living wage jobs, and businesses find the qualified talent they need to succeed.

Values: We are all East Cascades Works Ambassadors. We embrace equity and inclusion. We are trusted experts in workforce development and rigorous stewards of public funds. We are collaborative neutral conveners. We inspire a call to action. We are results-driven. We are innovative problem solvers.

East Cascades Region: The East Cascades workforce region includes ten counties in rural Oregon: Hood River, Wasco, Sherman, Gilliam, Jefferson, Wheeler, Deschutes, Crook, Klamath and Lake. This region has three very distinct labor sheds: Columbia Gorge, Central Oregon, and Klamath Basin; home to over 300,000 people and spanning 30,000 square miles.

Job Description Title: Program Manager

EC Works is searching for a Program Manager who:

Embraces the Mission, Vision and Values of EC Works;
Has the ability to thrive in a collaborative environment;
Is willing to cultivate and foster partnerships with various stakeholders;
Has a customer focused mindset;
Is comfortable solving complex problems and resolving conflict;
Remains calm and positive in high pressure or high stress situations;
Is adaptable and flexible;
Is a critical thinker;
Is a strong communicator and facilitator (written and verbal);
Has a willingness to travel; and
Is effective both independently and as part of a

Experience Preferred:

Working understanding of the public workforce system in Oregon (WorkSource) and Workforce Innovation and Opportunity Act (WIOA);
Familiarity with highly regulated Federal funds, including the ability to interpret and apply rules and regulations to field operations;
Project and/or contracts management; and
Experience in workforce development, education, public administration and/or related

Duties:

Provide direct support to EC Works’ Program Directors;
Implement strategic vision of the organization at a sub-regional and local level;
Coordinate across programs and projects;
Manage contracts with WIOA Youth, Adult and Dislocated Worker Programs throughout the entire East Cascades region;
Oversee field operations in WorkSource centers throughout the entire East Cascades region;
Serve as I-Trac (MIS system) point of contact for the entire East Cascades region;
Conduct ongoing program monitoring of WIOA sub-recipient contracts and budgets for compliance and performance;
Implement corrective action and provide technical assistance when projects or programs are not meeting contract obligations;
Facilitate meetings with various key stakeholders, both in person and remotely via use of technology;
Provide detailed reporting to EC Works’ Program Directors;
Develop program standards and protocols that ensure continuous improvement and quality workforce services;
Work with EC Works Program Directors to identify risks and opportunities across multiple programs, strategies and/or resources;
Facilitate and coordinate Local Leadership Teams in Columbia Gorge, Central Oregon and Klamath Basin; and
Other duties as