Exceptional Service Key to Success for High Desert courier ServicesThe Central Oregon population is as diversified as the businesses that make up our local economy: lawyers, chefs, restaurant owners, bookkeepers, engineers, architects, manufacturers, security firms, bankers and more. One thing they all have in common is that one day they will most likely need to call on a courier service to make a critical delivery.
High Desert Courier Services, established in 2010, specializes in on-demand same day deliveries. With 15 employees, they operate seven days a week, travelling between Central Oregon and the Portland area. They travel the entire Central Oregon tri-county region at least twice daily with on demand service to all other areas of the northwest. They also provide services for companies based in New York, Florida, Pennsylvania, Georgia and Kansas.
Although primarily focused on the medical and pharmaceutical industries, High Desert delivers products as varied as auto and aircraft parts to beer growlers, live animals, legal documents, inter-office mail and newspapers. “We are a business to business company,” said Owner Dennis Heman.
“The number one thing that sets us apart from other courier companies is service,” said Heman. “I specifically included that word in my company name because all we have to sell is service. By providing personal attention to detail with every account, we go above and beyond to provide not just good service, but exceptional service.”
“Another factor is that we strive to be extraordinarily professional. We observe a dress code, we have a policy against tobacco usage on the job, all drivers are background checked and drug tested, vehicles are clean and well maintained and customer service is always a priority.
“By following these basic practices, we have developed a reputation for being what we feel is THE premier courier company in the region. When a client calls, they can rest assured we will deliver. Hence, our motto: Call us – We Deliver.”
With the creation of electronic mail, the U.S. Postal Service has lost market share and some of that has gone to privately owned courier companies. It is certain, until they invent Star-Trek inspired transporting devices, courier companies will be needed, and High Desert Courier will be one of the first called.
www.hdcourier.com, 541-771-4327.
