Technicians assist customers with device setup, internet troubleshooting and more. The local dog is offering a brand new way to keep customer computers running efficiently.
BendBroadband announces Remote PC Support, a subscription service that provides unlimited technical assistance to customers with a phone call or live web chat. With a subscription to Remote PC Support, technical experts will provide the support needed to repair, protect, and optimize customer computers for the best performance.
“With Remote PC Support, our technicians can access a customer’s computer using the internet connection to resolve the problem right before their eyes,” said Julie Maiers, director of consumer marketing for TDS Telecommunications Corp. “BendBroadband does all the work, and our customers never have to leave the comfort of home. It’s that easy.”
A Remote PC Support subscription offers unlimited help with a variety of computer-related issues, including:
• PC Safety – Removal of any computer bugs resulting from pop-ups, spyware and viruses to help keep the computer safe
• PC Optimization – Computer tune ups to restore like-new performance
• Device Setup – Assistance setting up printers, iPad® or other tablets, digital cameras, gaming systems or other compatible devices
• Internet Troubleshooting – Optimization of Internet settings, configurations, and more
“Being brought into the fold of TDS Telecom has allowed for great new ways to support our customers,” Maiers said. “We’re excited to continue to build on our customer-focused philosophy.”
BendBroadband, a wholly owned subsidiary of Telephone and Data Systems, employs nearly 300 people. Serving Central Oregon for more than 50 years, the company began offering local cable TV service in 1955. Today, BendBroadband offers broadband, fiber connectivity, cable television, and telephone services for commercial and residential customers. Through its Zolo Media division, the company operates KBNZ-TV CBS affiliate, KOHD-TV ABC affiliate, COTV11 and offers multiple video advertising, local advertising and viewing options for Central Oregonians.
TDS Telecommunications Corp., headquartered in Madison, Wis., operates BendBroadband, OneNeck IT Solutions LLC, and TDS Baja Broadband LLC. Combined, the company employs 3,300 people. Visit tdstelecom.com.
www.BendBroadband.com
