The world of e-commerce is a highly competitive industry, regardless of the niche or audience that you serve. You can be sure that there’s always a competitor in front or closely behind when it comes to competing for new business. This means that you’ll need to do everything you can to keep improving the services and products you offer your consumers. While improving overall service is important, so is the user experience (UX) of your website. One implementation that is becoming popular these days is the use of intuitive search results. Here are some of the benefits it provides.
No More Bog-Standard Search Results
When your consumers are searching for products using the bog-standard search box supplied to them on your website, they’re always going to get bog-standard results. Sometimes, these results aren’t even related to the search query they entered. This can often be confusing and annoying for the consumer and they’ll likely leave your site if the search results aren’t right. This can be changed with the implementation of a new e-commerce search solutions plugin. The plugin carefully predicts the results the consumer is searching for, even when the consumer misspells the search term.
Increased Conversion Rates
Ultimately, predicted results that are carefully considered will help to increase conversion rates, which means more sales and profit for your business. The implementation of a reliable search platform will only benefit your business, and it doesn’t cost a lot to own either.
Detailed Analytics
One brilliant aspect that makes intuitive search plugins even more powerful is that they often come with built-in analytics so you can better serve your customers in the future with even more accurate search results.
Responsive Search Features
Such plugins not only benefit computer users but also those browsing on mobile and tablet devices, who will have a positive experience when searching for products and services that you provide. This is really important to search engines these days, and it could be the difference in a higher or lower placement in the Google search results pages.
Better User Experience
User experience is key to the success of any online business these days. If it isn’t fast nor does it provide the features to ensure an easy navigating experience, potential customers will likely look elsewhere to buy their products.
Global Support
These plugins are not only perfect for your local customers; it also means international buyers are well-looked after thanks to the many supported languages that come with them. So, even if your website is not yet multilingual, users can at least have a decent experience when it comes to searching for products in their own language.
The benefits to implementing intuitive search plugins into your website are practically endless. If you’re serious about taking your business to the next level by competing with some of the bigger fish in the pond, you’ll need to start by ensuring the end user is well-looked after by giving them a good all-round user experience (UX).