I believe in leading by example, and placing more rigorous demands upon myself than I request of my employees. This way, they know that the expectations placed upon them can be exceeded because they’ve witnessed me do it. With regard to clients, I strive to make every client feel that they are the center of my attention during every interaction, so they know I am fully present and engaged in their case. I listen more than talk, which my clients always say they appreciate.
JENNIFER L. COUGHLIN
Attorney
Brothers, Hawn & Coughlin LLP is a personal injury law firm dedicated to using creative, innovative approaches to maximize clients’ recoveries when they’ve been injured as the result of someone else’s negligence. Whether it’s recovery for physical injuries, wage loss or medical expenses, we advocate on our clients’ behalf. Between the three partners, there are over 60 years of combined experience in handling injury cases and getting optimum results for thousands of clients. The attorneys and staff are compassionate and empathetic, and realize fully that clients come to us in a very difficult, confusing time of their lives. We don’t just settle cases to move on to the next. We listen and work hard so our clients get more than just an attorney; they get an advocate.
Professional Accomplishments
Admitted Oregon State Bar and U.S. Circuit Court 2006. Became partner in established personal injury law firm 2011. Appeared on the Today show and argued before the Oregon Supreme Court regarding a rape victim’s constitutional right to privacy.
Author and presenter for Lorman Education Services regarding medical records law.
Civic, Industry & Community Involvement
Chair of the advisory board for Big Brothers Big Sisters of Central Oregon, Oregon State Bar Pro Bono Committee, board member of Community Action Foundation of Central Oregon, member, Oregon Trial Lawyers Association and member of Membership Committee
Specific Characteristic That Distinguishes Them from Peers
Jennifer’s enthusiasm and energy draw people to her. Her positive attitude and helpfulness create a dynamic working environment. She cares about her clients and is a tremendous advocate for them. She makes every effort to ensure that her clients get the best possible recovery from the injuries they’ve suffered.
Business Leadership Philosophy
Jennifer believes in accountability to achieve results, starting with the expectations she places on herself. By exceeding expectations through diligence and persistence, she leads others by example. She believes in a collaborative style of practicing law and has sought out mentors who can assist her to better serve her clients.
Work hard, look forward, and focus on cultivating relationships. Build up those around you to drive the potential of an empowered team. Fail fast and always keep moving.
JOHN DEMPSEY
Consumer Communications Specialist
The American Licorice Company, privately held and established in 1914, is one of the original licorice manufacturers in the United States and oldest candy companies in the industry. American Licorice Co. brings happiness to consumers with the best-selling brand of licorice candy in the western United States – Red Vines. In 1990 American Licorice Co. was one of the first candy companies to expand into the sour candy market with the launch of Sour Punch. American Licorice Co. also produces Super Ropes, Natural Vines and Snaps. American Licorice Co. is headquartered in Bend and has production facilities in Union City, California and La Porte, Indiana.
Professional Accomplishments
John excels in his role as social media strategist, managing two of the largest social media fan bases in the CPG industry, influencing how brands connect with consumers. John teaches social media strategy at COCC, and has accepted role of second vice president on the Advertising Federation Central Oregon Executive Board.
Civic, Industry & Community Involvement
Board Member/Programs Co-Chair – AdFedCO, Award of Merit – Oregon ADDY Awards – 2013, Membership Committee – EDCO – 2011, Social Media Panel – Bend WebCAM – 2011
Specific Characteristic That Distinguishes Them from Peers
John focuses on identifying trends before they reach full potential. Through outreach and education, John strives to get his company and marketing community in front of new opportunities. In this constant landscape of change, a passion for learning drives him to excel. For John, being ahead of the game is the game.
Business Leadership Philosophy
New ideas come from random places; be open to them. Keep an eye out for relevant partnerships. Go with your gut. Be efficient. Wins feel good but losses encourage growth. Empower those around you to excel; this builds a network of success that reverberates much further than one person.
I think organizations are most successful when they clearly define their purpose and strengths, build community, hire for passion and talent, and create a work environment that is challenging, supportive and that people want to be a part of.
BRENT FENTY
Executive Director
The Oregon Natural Desert Association, a Bend-based nonprofit organization with more than 4,000 members and supporters, exists to protect, defend and restore Oregon’s high desert. Our vision is to see millions of acres of beautiful and ecologically vital public land permanently protected and available for future generations to enjoy. In the past decade alone, ONDA’s efforts have led to the creation of more than 200,000 acres of wilderness, including the Oregon Badlands east of Bend, Spring Basin along the John Day River and the iconic Steens Mountain. Each year, our volunteers log thousands of hours on restoration projects in the high desert. ONDA just celebrated its 25th anniversary and looks forward to advocating for desert landscapes for years to come.
Professional Accomplishments
Brent Fenty became executive director of ONDA in 2007. Since then, in a tough economy, he has grown ONDA from a nonprofit with an annual budget of $355,000 and staff of eight to a $1.1 million operation with 12 full-time and seven part-time/seasonal employees. He has shepherded the creation of two new Oregon wilderness areas, the Badlands and Spring Basin, and has overseen growth of the organization’s restoration work – just last year, ONDA volunteers put in 4,584 hours that included planting 13,400 trees and removing 98 miles of abandoned fence. Organization membership has nearly doubled in the last three years. And in 2012, the influential conservation foundation Wilburforce selected Brent as one of three Leadership Award winners for his outstanding work.
Civic, Industry & Community Involvement
Brent is the president of the Greater Hart-Sheldon Conservation Fund, which manages roughly $15 million dedicated to preserving lands and wildlife habitat in southern Oregon and northern Nevada. He also has volunteered for the Boys and Girls Clubs of Central Oregon and as a soccer coach for the Bend Parks and Recreation District.
Specific Characteristic That Distinguishes Them from Peers
Brent is passionate about public service and the betterment of his home state. A Central Oregon native who graduated from Willamette University, Brent embarked on a promising career in international relations — which included Peace Corps service in Africa and a United Nations position in New York. But he felt drawn home, believing that by working on a local scale he could do the most to benefit future generations of Oregonians.
Business Leadership Philosophy
Brent excels in collaborative solutions, bringing together land managers, landowners and others to work toward common goals. For example, he has spearheaded a proposal now before Congress for a land exchange and wilderness creation along the John Day River. It’s supported by area landowners, ranchers and others. He also empowers staff to play to their strengths, thereby getting the best results for the organization.
I believe in empowering employees, supervisors and clients by providing the tools necessary for them to work and think independently. Team work is essential for all businesses, however, individuals need empowerment to finish tasks and overcome challenges independently.
KYLE FLEISCHMANN
Principal / Owner
Vantage Clinical Solutions was created in 2006 to ‘improve healthcare through entrepreneurship’. We provide healthcare owners across the country with the tools necessary to thrive as entrepreneurs. These tools include business consultation, practice management services such as medical billing, electronic medical records, and bookkeeping, and marketing design and implementation. We currently work with or have worked with clients in over 40 states across the country including medical disciplines in primary care, physical therapy, optometry, nurse practitioners and behavioral health.
Professional Accomplishments
Kyle co-founded Vantage Clinical Solutions in 2006, and has since helped build the company from a two-person consulting firm to a 13-person business services, consulting and marketing company which now serves clients in over 20 states. Before this, Kyle was a board certified orthopedic specialist in physical therapy, clinic director of the Therapeutic Associates physical therapy clinic in Redmond and has gone through the Leadership Redmond series as an emerging leader in the Central Oregon community.
Civic, industry & Community Involvement
Outside of his countless hours spent on our business, Kyle has helped organize mission trips to India, Thailand and Haiti and he is a dedicated leader/organizer within his church (Compass Church – Bend), organizing fundraisers, fellowship groups and youth adventure days. Kyle also founded Central Oregon Wishgranters, an organization which matched local residents in need with access to resources which would make their lives better.
Specific Characteristic That Distinguish Them from Peers
Above all, Kyle possesses an integrity and work ethic upon which our business partnership and friendship has flourished over the years. Kyle is an inspiration to those around him, not through his words so much as his actions. Kyle’s selfless giving to worthy causes (our business, the underserved in our community, the underprivileged in India, Thailand, and Haiti) is an example that few model as well as Kyle.
Business Leadership Philosophy
Kyle’s leadership philosophy is to exemplify the characteristics he wishes to see in others, by modeling them himself. He is often the first in the office, and the last to shut down for the night – a testament to his his dedication to our clients, employees and his family. He leads with compassion and culture, traits which have made our company strong during a time of economic challenge for our community and nation.
To be a banker that emphasizes community service and values. I know my customers by name and serve an as advocate for their businesses. I strive to exceed expectations involving personal relationships, quick decisions and convenience.
GRANT HANSON
U.S. Bank Small Business Sales Manager
At U.S. Bank, we’re actively engaged in developing, strengthening and energizing our communities. Individually and together, we live our brand. U.S. Bank can take every part of your business to new heights. From business lending to payment services. From equipment financing to commercial real estate. U.S. Bank can do it with a level of service no other bank can match. Whether your business is global or your world is local…. you don’t just get one of us, you get all of us serving you.
Professional Accomplishments
Grant was promoted to Business Team Leader in January 2012, serving Central Oregon’s 13 branches. Under his management, small business lending and leasing increased 79.5 percent, securing a top spot in U.S. Bank’s 25-state footprint. Grant also facilitated two very successful, CPA qualified continuing education seminars in 2012, in Central Oregon.
Civic, Industry & Community Involvement
Bend Chamber of Commerce; Leadership Bend Class of 2013, Board of Directors; Growing Tree Children’s Center, Mentor; Bend High School Teen Parent Program, Head Coach; Bend North Little League, Volunteer; Education Foundation for Bend-Lapine Schools, Volunteer; Central Oregon Community College.
Specific Characteristic That Distinguishes Them from Peers
Grant is great at identifying and recruiting talent in his field, bringing several top performing professionals to U.S. Bank. His positive attitude and well-developed leadership skills make him a successful client advocate and business leader. Developing his team, supporting non-profits and building a vibrant small business community are his passions.
Business Leadership Philosophy
Growing up on a small family farm shaped Grant’s commitment to small business. He’s a leader who brings a roll up your sleeves style; building trust and creating success. Grant’s passion is education, being a lifelong learner and teacher. He enjoys volunteer activities that impact students, from preschool to college.
Remain curious and continually improve myself and my skill-set so I can add greater value to my professional, personal and community relationships.
GRETCHEN HAWKINS
CTP-VP Professional Banking Team Leader
Bank of the Cascades — headquartered in Bend — delivers personalized relationship banking, competitive financial products and technology that make banking more convenient for customers. Founded in 1977, Bank of the Cascades offers full-service community banking through 30 branches in Central Oregon, Southern Oregon, Portland/Salem and Idaho’s Treasure Valley. Throughout its history, the Bank has been recognized for its long-standing tradition of corporate philanthropy.
The Bank of the Cascades team is proud to join local communities in a new era of progress, evolution and achievement. The Bank’s revitalization and strength have enhanced the staff’s ability to support local economic growth and stability.
Professional Accomplishments
Gretchen started out in 2008 at Bank of the Cascades in a training program where she earned a position as a Branch Manager for our Forum Branch. When a Professional Banking Officer (PBO) position opened up she was the top choice. She is responsible for relationship based commercial deposit and cash management services for both commercial and municipal clients. In that role she was able to manage a large portfolio, expand business and implement many changes which make our jobs more efficient. She earned the Certified Treasury Professional (CTP) designation in 2012. Gretchen spent three years as a PBO earning the respect of her customers, prospects and peers. In January of 2013 she was promoted to the Professional Banking Team Lead position. In this role she continues her duty as a PBO but oversees the PBO in Central Oregon and the PBO’s in our Salem and Medford markets.
Civic, Industry & Community Involvement
Gretchen serves as the Treasurer for the Education Foundation for the Bend LaPine Schools and is a member of the Rotary Club of Bend.
Specific Characteristic That Separates Gretchen from Peers
Gretchen strikes a balance of being assertive as a leader while being friendly and approachable at the same time. The team that she leads respects her because she clearly defines our roles and responsibilities and holds us accountable. Her customers love her because she is knowledgeable, experienced, and fun to work with. When you go places in town with Gretchen she seems to know and have rapport with everyone.
Business Leadership Philosophy
Gretchen leads by example. In addition to her leadership responsibilities she does the same job as the people she manages. However, she exceeds her goals and manages to outperform all of us while having more on her plate. When any of us come to Gretchen with and idea for improvement she takes action. I have never heard Gretchen complain about anything. When problems arise she resolves them and moves forward.
I read this somewhere and it’s always stuck with me… At the end of your life, how do you want to be remembered? What kind of person, spouse, friend, boss, business owner are you? If that’s who you want to be in the future, you have to start today by embodying those behaviors and traits. Or something along those lines… For me this has been a helpful guide as we’ve grown and developed our business.
GAVIN HEPP
Co-Owner Webfoot Painting
Webfoot Painting is Central Oregon’s community painting company. We work with homeowners, commercial building owners and HOA’s to offer exceptional repaint services. Our services include interior and exterior painting, as well as deck refinishing, deck repairs and deck maintenance services through our specialized crew called the Deck Team.
Our niche is lasting high quality repaints with a big emphasis on the customer experience. We’re constantly improving our systems and procedures to create a seriously great customer experience from first contact through to the final project walk through. Our projects are orchestrated through detailed planning, organization and well trained customer service practices to turn our customers into what we call raving fans. Internally we describe our mission as preserving and protecting surfaces and relationships.
As a community supported local business we believe in the importance of getting involved and supporting our community with our talents and resources.
Professional Accomplishments
2011 COBA Subcontractor of the Year, 2012 Bend Chamber of Commerce Small Business of the year. Growing painting company in the community.
Civic, Industry & Community Involvement
Annual $5,000 Painting Charity Giveaway, past recipients McDonald House, Deschutes, Children Foundation, last year two individual homes and this year the Bethlehem Inn, Annual Carving for Kids fundraiser for the MountainStar Family Relief Nursery, Participation in the St Patrick’s Day Dash Bend Chamber members, COBA members, Economic Development for Central Orregon, The Environmental Center Members
Specific Characteristic That Distinguishes Them from Peers
The owners Travis Ulrich and Gavin Hepp provide a positive environment. They believe in building up there staff. They show an interest in their employees and will work with employees to build self-esteem and professionalism. They believe in customer satisfaction and the benefits of a job well done.
Business Leadership Philosophy
The mission states it best: Preserve and protect services and relationships. Provide utmost in professional painting in a prompt and friendly manner and enjoy the benefit of a job well done.
Efficient and informed evaluation, presentation and development of economic opportunities.
KAHSEUSS JACKSON
Economic Development Coordinator
The Confederated Tribes of Warm Springs is a cornerstone of the North Central Oregon economy. Collectively, the Tribes employ nearly 1,600 people in governmental functions and through the ownership and operation of several business enterprises including, Warm Springs Composite Products, Indian Head Casino, Warm Springs Forest Product Industries, Kah-Nee-Ta Resort, Warm Springs Telecommunications and others. Current economic efforts are focused on further developing the private sector and the continued pursuit of Tribal economic opportunities.
Professional Accomplishments
Kahseuss sits on the Confederated Tribes of Warm Springs Tribal Council and is the Tribes economic development coordinator. His experience includes: Budget Manager – Clinic in Warm Springs, Salmon Marketing Coordinator – CRITFC, and Business Development Manager for Warm Springs Ventures. Kahseuss also owns Blue Sky Native Market and holds an MBA.
Civic, Industry & Community Involvement
Kahseuss serves on the Oregon State/Tribes Group on Economic Development, the Jefferson County EDCO Board and is a member of the Oregon Native American Chamber.
Specific Characteristic That Distinguishes Them from Peers
Attributes that set Kahseuss apart are his tremendous background in economic development, especially pertaining to Tribes and their unique set of challenges and opportunities, and his ability to communicate and advance potential investment ideas in an effective manner. Kahseuss is also highly motivated, passionate and a doer.
Business Leadership Philosophy
Kahseuss is a consensus builder, takes a comprehensive and realistic view of situations and opportunities, and goes about his work in alignment with an overall vision and mission. But, he is also not afraid to think outside the box and try new ideas and approaches.
I believe that having a great business starts with having a great team that is passionate about the organization and its mission and a leader that is available for support but stay’s out of their way.
TIM JOHNSON
Executive Director of Abilitree
Abilitree is a Central Oregon based non-profit that has been providing services to adults with disabilities for over 30 years. Abilitree guides people with disabilities to help themselves and each other become a part of the community through employment services, skills training, financial planning and gaining independence. Abilitree is proud to be a leader in providing services to people experiencing a disability, walking along side individuals as they navigate through life on a path to greater independence. Each year Abilitree supports over 400 people in the Tri County region of Central Oregon. Abilitree employs 38 staff members and provides employment opportunities for over 40 program participants each day. Abilitree takes great pride in seeking out win win partnerships with businesses and other organizations to make Central Oregon a better place to live.
Professional Accomplishments
Tim is a demonstrated community leader in the nonprofit sector coming on board at Abilitree in 2010 as the Business Development Manager and becoming the Executive Director designee in May of 2011, assuming that position in January of this year.
Civic, Industry & Community Involvement
Tim is a recent inductee in the Rotary Club of Greater Bend, serving actively on the committee to support new member’s orientation and involvement. He also is a two year member on the Board of Directors for Full Access, a nonprofit that also supports people with disabilities.
Specific Characteristic That Distinguishes Them from Peers
Tim possesses one of the soundest business minds for his age. He has incredible passion for serving others and his community and for continuing to improve his leadership skills to support the progress of others. His commitment to quality improvement and best practices was recently exemplified as he led the very successful rebranding of CORIL to Abilitree.
Business Leadership Philosophy
Tim is a natural born leader who inspires others to be the best they can be in professional service to others in our community here in Central Oregon. He leads from a strong orientation to values and the development of positive and sustainable work cultures. He creates positive ownership and involvement of all stakeholders towards the accomplishment of common goals. Tim is a true servant-leader in every sense of the word and he will positively impact our community for years to come.
My business philosophy is derived from the integrity in which I hold myself accountable to each day. Through hard work, honesty and painting a clear vision I strive to set a precedent with my team that puts both customer and team successes at the forefront of each day.
COLE MACK
Director of Harmony House
Harmony House, which will become Bend Transitional Care on August 1, is a 44-bed skilled nursing and rehabilitation facility committed to helping patients gain their independence and previous lifestyle after an injury, illness or hospitalization. By combining nursing, rehabilitation, education and psychosocial support our interdisciplinary team approach allows us to offer the highest quality of care that supports the unique needs of each guest. A short stay with us helps patients to gain strength, nutrition and medication management before returning home. We believe integrity of the patient is of the utmost importance, and ensure respect and dignity in every interaction. Our comprehensive range of choices makes transitions from different levels of care easier and personalized to the real needs of each individual. Above all, our team is dedicated to enhancing the life of every person we serve.
Professional Accomplishments
Joining the Avamere family in 2007, Cole moved to Bend in 2009 to direct Harmony House. Cole holds a bachelor of arts in business administration from Seattle Pacific University and is a licensed Nursing Home Administrator. Cole has been instrumental in leading the building of the new Bend Transitional Care facility which will house 44 skilled nursing beds and open in August of 2013.
Civic, Industry & Community Involvement
Cole actively participates in the American Healthcare Association, Oregon Healthcare Association, School of Leadership Development, Young Professionals Network and First Story with Hayden Homes (a local non-profit).
Specific Characteristics that Separates them from Peers
As a leader, Cole acts with the utmost integrity and commitment to all those he encounters. He has a unique spark that empowers his team to be the best they can be. Cole has a geniune passion about healthcare, and constantly strives to develop others.
Business Leadership Philosophy
Cole places paramount importance on enhancing the life of every person he serves … patients, families and colleagues alike. Cole fosters an environment of patient safety and customer service, which guided Harmony House to a deficiency free survey in 2012. He is an innovative problem solver who values teamwork and fun. Cole is also committed to enhancing our local community.
A strong organization is built upon strong relationships. People are at the core of any organization. I believe that if you always act with integrity, treat people kindly, fairly and empower them to be involved – the organization will be successful and the relationships will grow and flourish.
KIM MCNAMER
Executive Director
Deschutes Children’s Foundation (DCF) is a unique nonprofit model, providing safe, convenient and child-friendly service centers for nonprofit partners serving children and families in Deschutes County. We strive to increase the efficiency of human services with our 28 nonprofit partners by sustaining rent-free office and classroom space, reducing operating costs through no-cost facility management and by promoting collaboration. Deschutes Children’s Foundation’s mission ensures our 28 partners can focus their expertise, time and dollars to directly serving over 20,000 children and families in our community each year. This sustainable model saves our partners $650,000 annually. We constantly create new partnerships and make certain our centers offer a complementary group of services throughout our community.
Professional Accomplishments
Executive Director, Deschutes Children’s Foundation; Certified Fund Raising Executive (CFRE) – the highest standard for professionals in the fun raising sector; re-shaped the DCF Board of Directors by developing a board comprised of both young professionals and established professionals in the Central Oregon community; worked alongside other nonprofit professionals to successfully lobby the state government in opposition to HB 2456 which would, in part, eliminate the charitable giving incentive.
Civic, Industry & Community Involvement
Mentor to young, up and coming fund raising professionals, member of the Association of Fund Raising Professionals (AFP), Co-owner of Primal Cuts Meat Market, volunteer at Healing Reigns.
Specific Characteristic That Distinguishes Them from Peers
If you were to ask leaders in the non profit community, they would all tell you that Kim has set the bar high for other nonprofit executives. She holds a strong sense of ethics which comes through in the way she runs Deschutes Children’s Foundation, practicing transparency in all facets of operations. She maintains an active presence among fund raising professionals, actively working to raise the awareness and importance of philanthropy in Central Oregon.
Business Leadership Philosophy
Kim leads by example. She works hard both in the office and in the community. She always represents her two businesses, DCF and Primal Cuts, with the highest of standards. Kim is very thoughtful in her decision making, seeking the advice of other trusted professionals, and acts with the highest moral conscience to ensure her decisions will have the most positive result possible.
Hire for your team with a bias, if you must have one, toward natural talent over developed skills. It is more about fit than polish. Hire the attributes that you are difficult to teach such as desire, work ethic, humility, curiosity, and a fit for your team. When it comes to execution of your business model, slow down, think about what you are doing, make a decision, take action and communicate often with your team and with your customers. Then do it again and again consistently.
GARY O’CONNELL
Senior Vice resident & Commercial Team Leader
Columbia State Bank is a regional Pacific Northwest Community Bank committed to serving and supporting all of its communities. With $7 billion in assets and more than 150 branches in Oregon and Washington, Columbia State Bank provides a full suite of financial services to businesses and consumers to help them achieve their financial goals. Columbia State Bank was recently recognized on the Forbes list of America’s Best Banks with a ranking of 30th in the nation.
Professional Accomplishments
Senior Vice President and Commercial Banking Tearn Leader for Columbia State Bank’s Central Oregon Commercial Team, Pacific Coast Banking School – 2012 Graduate, Panel Speaker- State Guaranteed Financing Programs -Two National State Finance Conferences in 2012, Has written several articles which were published in local publications and trade magazines
Civic, Industry & Community Involvement
Junior Achievement – Founding member and Chairman of the Central Oregon Junior Achievement Advisory Board, Habitat for Humanity Finance Committee, Boy Scout Troop Volunteer, Volunteer for financial literacy education at J Bar J in Bend
Specific Characteristic That Distinguishes Them from Peers
Gary is a top business banking manager in Central Oregon. While at Columbia State Bank, he has led his commercial banking team to meet and exceed its goals of expanding its commercial banking portfolio in Central Oregon since joining the bank in 2010. O’Connell was previously a high performing Business Banker at Wells Fargo before being promoted to a Business Banking Manager for Central and Southern Oregon. He has an excellent ability to interpret financial statements and communicate his findings to customers and other bankers, allowing him to successfully structure financing solutions to best meet the needs of his clients.
Business Leadership Philosophy
Gary strives to lead by example by using practical solutions to solve complex problems. Although his primary responsibility is managing a team of commercial bankers, he is actively involved in managing large complex credits and manages his own portfolio of commercial clients. Gary is very passionate about financial literacy and understanding each client’s individual needs. Gary believes in working hard and playing hard, while encouraging the same of the employees on his team. Gary believes in the team approach to solving problems and feels that a cohesive team is an effective team. He is always open to hearing suggestions and encourages the sharing of best practices between business lines and team members.
Helping people live a better quality of life is what I love about my job. If you want something to change, you have to change something. Sharing my knowledge and body work training, together we can help the body do what it is meant to do, heal and thrive.
RACHEL PEARCE
Healing Response Acupuncture & Integrative Medicine
Integrative Health Clinic is owned by Amy Moll with offices in Bend and Sisters. The clinics provide alternative health care to patients in the form of acupuncture, cupping, moxa and herbs. Patients come with aliments such as pain, digestive issues, anxiety, allergies and others. Rachel has worked at the clinic for two years. She was drawn to the field of acupuncture because of her belief in the effectiveness of holistic medicine versus conventional western medicine and prescription medications. When Rachel discovered the prospect of working in the holistic medicine field she went back to school and earned her masters degree in oriental medicine from the Oregon College of Oriental Medicine in Portland. To further her training she traveled to China, studied under Chinese Medicine doctors in hospitals, then spent time in the foothills of Nepal volunteering in a medical clinic.
Professional Accomplishments
Rachel Pearce was instrumental in expanding Healing Response Acupuncture into the Sisters community. She helped open their second office in June of 2012, and has been dedicated to bringing high quality professional care to the Sisters community through talks at the Sisters Athletic Club, involvement in the Sisters Chamber of Commerce and the local Sisters networking group.
Civic, Industry & Community Involvement
Rachel spent six weeks volunteering her time and services in Nepal providing free acupuncture to the local community immediately upon graduation from her Masters program.
Specific Characteristic That Distinguishes Them from Peers
Rachel has a very calming and gentle energy, she cares greatly for the well-being of her patients and takes an active interest in their health and well-being. She often comes in early and stays late to make sure her patients get the care they need.
Business Leadership Philosophy
Rachel believes whole-heartedly in the effectiveness and benefits of acupuncture and Chinese medicine, and is passionate about sharing this wonderful system of medicine with as many people as possible. She leads by example.
Entrepreneurship is an important key that unlocks value within healthcare. Allowing healthcare providers to think and act like entrepreneurs allows patients to be treated like customers – a healthy relationship for all involved.
TANNUS QUATRE
Founding principal/CEO
Vantage Clinical Solutions improves healthcare through entrepreneurship. We hold the powerful belief that healthcare delivered by entrepreneurial providers is the purest form of care, rewarding the consumer with creativity and passion, and the provider with customer loyalty and business growth. It is the perfect alignment of incentives between consumer and provider, and one which creates the opportunity for value at every encounter.
As such, each of our services allows healthcare practices to be successful entrepreneurs. From medical billing to electronic medical records (EMR), to marketing, advertising and more, Vantage Clinical Solutions provides healthcare practices with the tools necessary to succeed in a competitive and ever-changing healthcare market.
Though we’ve much pride in our systems and services, it is our unwavering commitment to partnering in the entrepreneurial success of our clients that has led to the growth we’ve experienced over the past six years as a Central Oregon business competing on a national stage.
Professional Accomplishments
Founding principal/CEO of Vantage Clinical Solutions, Inc. (2006 Central Oregon); Masters in Business Administration, Duke University; Physical Therapist, graduate of UCSF School of Physical Therapy; previous director of rehabilitation at St. Charles Medical Center (2002-2006); nationally recognized speaker and author for medical private practice business principles.
Civic, Industry & Community Involvement
Prior president and coach for STORM club baseball; member of Westside Church
Specific Characteristic That Distinguishes Them from Peers
True entrepreneur with insightful creativity and individual drive. Well-balanced family life with a successful self-created business. Excellent leader and manager of people. Caring, personable and fun to be around.
Business Leadership Philosophy
Strives to bring out the entrepreneur in individuals with the belief that this leads to unique and meaningful businesses. Pushes individuals to reach their potential by providing supportive consultation and tools, but allows for independent thought and spirit. All in an organization are vital as long as they are unified around a common vision.
I have built the foundation of my business by developing and investing in my client relationships. Without that I have nothing.
WALT RAMAGE
Real Estate Broker
Fratzke Commercial Real Estate Advisors Inc. was established on September 23, 2007 in Bend. Our current portfolio of properties for sale totals over $55 million and we are exclusively marketing over 262,000 square feet of office, retail and industrial properties for lease in Central Oregon. We are proud to have grown to a team to eight fulltime real estate brokers and one fulltime property manager all licensed in the State of Oregon with over 114+ years of real estate experience.
In 2012 we donated over $50,000 to various charities including COCC, Oregon State University Cascades Campus, Family Resource Center, Family Access Network, The Kids Center, Summit High School, Greater Rotary of Bend, Bend Film, The Jim and Judy Duncan Foundation, Cascade School of Music, Oregon Adaptive Sports and the Deschutes River Conservancy.
Professional Accomplishments
Walt has completed over $100 million in transactions in Commercial Real Estate (CRE) brokerage and development in his career. In his “rookie year” he successfully negotiated the sale of the Safeway in Milton Freewater. Walt was involved in the development of Brookswood Meadows Plaza from the ground up and has used the knowledge gained from this experience to provide his clients with an even deeper understanding of investment property. In addition to leasing and sales of commercial properties, Walt has used his passion for the outdoors to effectively complete the sale of ranch properties. This breadth of experience makes Walt one of the most well-rounded brokers in Central Oregon.
Civic, Industry & Community Involvement
Walt is the president of Full Draw Film Tour (FDFT). FDFT’s goal is to elevate archery. the outdoors, and most importantly,support Hunt of a Lifetime, a nonprofit organization whose mission is to grant hunting and fishing dreams for children who have been diagnosed with a life threatening illness. Walt is an active participant in the Commercial Investment Division (CID) of the Central Oregon Area Realtors.
Specific Characteristic That Distinguishes Them from Peers
Walt’s knowledge and confidence in the CRE industry and his ability to effectively communicate with his clients and colleagues are just a few of the reasons he is a trusted and respected Broker. Walt is committed to fair and sound business practices and is a true team player. Perhaps most importantly, Walt carefully balances the demands of his career as the active and involved Dad of Hannah and loving husband to his wife Danielle.
Business Leadership Philosophy
Walt is a proactive and inclusive leader. He leads by example through values based interactions with clients and peers. He demonstrates integrity in his business and personal relationships establishing himself as someone who can be counted on consistently. Walt generously shares his experience with others and takes the time to clearly explain all aspects of a transaction with the parties involved.
My business philosophy is centered on wellness, the attainment of an individual’s emotional, physical and relational health. In human services, our job is to ensure that the people we serve are safe, healthy and as happy as possible. Margaret Theisen, our CEO has been my mentor for the past 10 years and through her I have learned these same values apply to my team and I’d like to think that they feel as supported by Full Access as those we are privileged to serve. By ensuring our employees needs and priorities are being met (whether that be personal health, caring for children or family or pursing individual goals), when it comes time to support others, we are less likely to be distracted and more able to give all that we can.
KIMBERLY SELLMANN
Assistant Director
Full Access provides case management services to 380 adults with intellectual and developmental disabilities throughout Central Oregon. Our mission or goal is to identify an appropriate balance of resources, utilizing both unpaid and paid supports, to enable individuals to achieve their idea of a fulfilling life. ‘Full Access envisions a world where equal access ensures that all people live, work and recreate in their community, consistent with their preferences and choices. This is a world where partnerships thrive and support is a natural extension of community membership. In the Full Access vision, dreams are pursued through active community participation, choices and advocacy.’
Professional Accomplishments
Hired September 8, 2003; promoted lead PA September 1, 2006; Program Director April 16, 2009; promoted Assistant Director January 1, 2010. Three promotions in seven years. Leadership of agency in a 55 percent increase of people served from 2006-2012 with continued high quality level of supports. Increased partnership with other agencies and overall community visibility of Full Access and people with developmental disabilities served by the agency.
Civic, Industry & Community Involvement
Training to Bend PD and Sheriff’s office on working with people with disabilities. Brought SPROUT Film Festival to Central Oregon which has since expanded to Eugene, Corvallis and Portland. Coordinated participation with successful community events, employer recognition event, 10th anniversary and fundraising.
Specific Characteristic That Distinguishes Them from Peers
Kimberly made a seamless transition from peer to supervisor. She is an innovator who strives for better outreach, community education and services. This allows Full Access to support people with disabilities in a sustainable, respectful and empowering way. She is a team player highly respected in the community.
Business Leadership Philosophy
Kimberly respects all people equally. She supports flexible schedules and creative work arrangements for staff. She empowers people to grow to their potential while accepting them as they are. She is cooperative and collaboration based. Kim’s leadership opens the door for others to lead. Staff feel valued and excited to come to work.
I believe that business success and intentions need to be occasionally revisited as the economy, client needs and communities evolve. To envision enjoyable, functional places in the built environment, I identify not only with the immediate needs of the client, but also how the community as a whole will interact with a space and how a structure may change over time.
RACHEL STEMACH
Principal Architect
Ambient Architecture is a service-oriented architectural firm that creates imaginative solutions for commercial, industrial, residential and public projects in the southern and western United States. Our current work includes senior housing and assisted-living facilities; multifamily residential housing and various commercial projects.
We pride ourselves in innovative design, exceptional service, technical expertise, dedication to sustainable building practices, focus on education and enthusiasm for the art and science of architecture. These six points are so important to Ambient that we’ve made them the core values that drive our decisions.
Professional Accomplishments
Rachel is a registered architect in Oregon and Idaho and is a LEED© Accredited Professional. National Council of Architectural Registration Boards (NCARB) accreditation. International Living Future Institute Ambassador.
In 2010, Rachel joined Ambient Architecture and became a partner in March 2012. She became a Deschutes County Historic Landmarks Commissioner (ex-officio) in April 2012.
Civic, Industry & Community Involvement
Riverwest Neighborhood Association executive board member for six years, Recipient of Environmental Center’s 2012 Sustainability Award for Vision – Living Cities High Desert Design Project, Recently completed Architects in Schools program at Miller Elementary School, Contributor to High Desert Cascadia branch of U.S. Green Building Council and the annual Green + Solar Home Tour
Specific Characteristic That Distinguishes Them from Peers
Rachel understands the importance of personal accountability in one’s community. Whenever possible, she chooses transportation methods such as cycling and walking. Rachel is a native Bend resident and with this strong hometown connection, she has witnessed how decisions have shaped the Central Oregon fabric. She shares her passion for architecture by embracing innovative ideas in design, preservation and planning.
Business Leadership Philosophy
Rachel believes that business success and intentions need to be revisited as the economy, client needs and communities evolve. To envision enjoyable, functional places in the built environment, she identifies not only with the immediate needs of the client, but also how the community as a whole will interact with a space and how the structure may change over time.
We’re trying to build a company that we love working at. I put in a lot of hours and effort and I need to feel good about what I’m doing to keep me engaged. My favorite part of the process is building our team and hitting our goals.
TRAVIS ULRICH
Co-Owner Webfoot Painting
Webfoot Painting is Central Oregon’s community painting company. We work with homeowners, commercial building owners and HOA’s to offer exceptional repaint services. Our services include interior and exterior painting, as well as deck refinishing, deck repairs and deck maintenance services through our specialized crew called the Deck Team.
Our niche is lasting, high quality repaints with a big emphasis on the customer experience. We’re constantly improving our systems and procedures to create a seriously great customer experience from first contact through to the final project walk through. Our projects are orchestrated through detailed planning, organization and well trained customer service practices to turn our customers into what we call raving fans. Internally we describe our mission as preserving and protecting surfaces and relationships.
As a community supported local business we believe in the importance of getting involved and supporting our community with our talents and resources.
Professional Accomplishments
2011 COBA Subcontractor of the year, 2012 Bend Chamber of Commerce Small Business of the year. Growing Painting Company in the community.
Civic, Industry & Community Involvement
Annual $5,000 Painting Charity Giveaway, past recipients McDonald House, Deschutes Children Foundation, last year two individual homes and this year the Bethlehem Inn.
Annual Carving for Kids fundraiser for the MountainStar Family Relief Nursery
Participation in the St Patrick’s Day Dash, Bend Chamber members, COBA members, Economic Development for Central Oregon, The Environmental Center Members
Specific Characteristic That Distinguishes Them from Peers
The owners Travis Ulrich and Gavin Hepp provide a positive environment. They believe in building up there staff. They show an interest in their employees and will work with employees to build self-esteem and professionalism. They believe in customer satisfaction and the benefits of a job well done.
Business Leadership Philosophy
The mission states it best: Preserve and protect services and relationships. Provide utmost in professional painting in a prompt and friendly manner and enjoy the benefit of a job well done.
