For over 45 years, Partners In Care has been providing individualized post-acute and end-of-life care throughout Central Oregon. We are unique among hospice, home health, and palliative care organizations, operating as an independent 501(c)3 nonprofit managed by executives and medical professionals who live in Central Oregon. We are also guided by a board of directors with strong connections in the community, and decisions are made locally by leadership our employees interact with daily. Partners In Care is rooted in the local community and has a long history of providing compassionate, professional care for our neighbors.
Partners In Care offers career opportunities that support patients and their families during their most difficult and challenging times — recovering from surgery, living with a chronic or serious illness, coping with a terminal condition, or dealing with the loss of a loved one. Partners In Care employees gain valuable experience in a special medical field, expand professional knowledge, and make a real impact on the lives of others. A career at Partners In Care isn’t just a job for our employees — It’s a way of getting more out of life and giving back to your community.
“We come right alongside a patient, wherever they are in their process. We have them at the center of everything we do and the decisions we make, both big and small, and we care for their families too. That is the kind of support they’ll receive, and that’s a big reason why I am still working for Partners In Care,” said Bradley Howk, who has been with Partners In Care 18 years and started as a certified nursing assistant and now serves as facilities manager.
With over 200 employees, Partners In Care is one of the larger nonprofits in Central Oregon. With the important mission of caring for the seriously and terminally ill across 10,000 square miles, each of our team members plays a critical role. Partners In Care has full-time hospice and palliative care providers on staff, over 100 nurses, Certified Nursing Assistants (CNAs)/Home Care Aides (HCAs), social workers, physical, occupational, and speech therapists, chaplains, grief counselors, Transitions coordinators, clinical administrative staff, and a whole administrative team to support those serving patients.
A testament to the patient-centered team at Partners In Care, for the third year in a row, we were recognized with five stars on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey. A nationally recognized tool, the CAHPS Hospice Survey measures family satisfaction with hospice care teams across many aspects of the care experience including emotional and spiritual support, communication, respect, and overall satisfaction. Achieving a five-star rating on this survey signifies an exceptional level of service. Partners In Care is one of only three hospices in Oregon with this five-star quality rating.
Partners In Care also consistently ranks much higher than the national average on recommendations from families in survey results. As of February 2024, 94% of hospice families surveyed by CMS would recommend Partners In Care hospice to someone else to care for their loved one based on their experiences and the quality of care (the national average is 84%).
“We are very proud of our team and the exemplary care that our clinicians provide every day to our patients, their family members, and caregivers,” said Kristi Williams, RN, quality program manager at Partners In Care. “This recognition is a testament to the strong, patient-focused team we have here at Partners In Care.”
Our mission centers around focusing on patient satisfaction, and we measure success by making lasting, positive contributions in the communities we serve. As the name Partners In Care suggests, our multi-disciplinary team not only serves patients and families but is also a valuable partner with other community resources and organizations, coordinating care, providing educational offerings, and meeting a broad spectrum of needs for many population segments to give back to the community that supports us so much.
