Latest Technology gets Customers Back on the Road Fast, with as Little Wait Time as Possible
Les Schwab has opened a brand-new tire shop — built with 12 spacious bays equipped with the latest technology — on NE Third Street, after 67 years in its old location at 105 NE Franklin Avenue.
In moving to this location, Les Schwab consolidated seven lots into one lot the size of a city block. The Bend-based tire retailer took many steps, including working closely with the City and neighbors, to make a site plan that would benefit everyone in the community. Included in the plan was work that widened both Burnside and Clay as well as adding streetlights, sidewalks and landscaping.
The new facility includes contemporary technology and ample storage, with a goal to meet the considerable demand for service in Bend and get customers back on the road as soon as possible, with as little wait time as possible.
“This new, modern store is representative of our pride in Central Oregon as this area continues to grow and flourish,” said Store Manager Steve Curtiss. “Our founder and company are from right here. This is our home. We’ve been deeply involved with the community since our founding in 1952 through careers and community involvement, and we look forward to more of that in the years to come.”
This move improves customer access and makes Les Schwab’s former space, at the gateway to downtown, available for redevelopment that aligns with the city’s vision for the Bend Central District.
The new store will host a customer-appreciation event on May 21, with Bend High Baseball hosting a car wash from 10am-1pm and KSJJ 102.9 radio broadcasting on site from 10:30am-12:30pm.
About Les Schwab Tire Centers
Les Schwab Tire Centers is one of the leading independent tire dealers in the United States, with more than 7,000 employees and more than 500 locations across Oregon, Washington, Idaho, Montana, California, Nevada, Utah, Colorado and Wyoming. In every market, Les Schwab takes pride in doing the right thing − staying focused on providing superior value and building customers for life. The first Les Schwab stores were opened in small towns and rural communities with one guiding principle: provide our neighbors with high-quality products and unparalleled customer service. This single-minded focus on service continues today. In fact, it’s a driving factor in why Les Schwab has been ranked #1 in Customer Service for Aftermarket Tire Replacement by JD Power for two years in a row. The company has also been recognized with awards from the Rotary Club of Portland’s Oregon Ethics in Business Award to the Fresno Bee’s People’s Choice Award (2018 and 2019) and from the Northern Idaho Better Business Bureau’s Integrity Counts Award to the Oregonian’s Top Workplaces Award (2012-2018).
