Using Persuasion in Your Business
As an entrepreneur, you might think that you don’t really have to be all that…
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Using a “Buffer” to Tell Customers Bad News
Javier started his own accounting company three years ago.For the first time, expansion has forced…
The Human Benefit of Sustainable Design
Humans have an intimate and intangible relationship with the natural and built environments we have…
Sisters: Western Flavor with a Culture of Attitude
Nestled in the foothills of the Cascade Mountain Range, Sisters is a community in transition.…
What is Your Business Worth?
Maybe you’re an entrepreneur who already knows exactly how much your business would be worth…
Hospice Volunteer Celebrates 20 Years
Twenty years ago, Hospice of Redmond-Sisters was primarily volunteer-driven and operating from a small room…
Breaking Down Resistance Business Changes: A Lesson from the Japanese
The major problem with getting organizational change to take place in a business is nearly…
Energizing Businesses
The other day I had the privilege of interviewing Lisa Nirell, owner and founder of…
A New Approach to Financial Planning
Since this issue of CBN is focused on financial planners and stockbrokers, I want to…
Tips on Dealing With Angry, Difficult Customers
Have you ever had trouble with customers who are unhappy, and perhaps shouting and screaming?…