(Photo | Courtesy of Step & Spine Physical Therapy)
Step & Spine Physical Therapy announced that it has adopted stringent health and safety steps at its four Bend-area outpatient clinics.
Step & Spine is part of the Upstream Rehabilitation family of brands.
The new guidelines, under the banner of “Clean, Safe & Ready,” are part of Upstream’s continued efforts to ensure patient safety in the face of the COVID-19 pandemic.
“Providing a safe and clean environment in our clinics has always been an essential part of Upstream’s commitment to delivering industry-exceeding healthcare to our patients,” said Dave Van Name, president and CEO of Upstream. “In this new environment, we’re taking every precaution so that in-clinic patients can focus on their treatment with peace of mind.”
Among the guidelines, Step & Spine clinics are:
- Practicing hand hygiene in accordance with U.S. Centers for Disease Control and Prevention guidelines;
- Cleaning and sanitizing all rooms, equipment, furniture and tools used between each patient session;
- Screening all patients and staff each day for symptoms of COVID-19, including temporally scanning temperatures;
- Requiring all staff members to wear a mask/face covering and encouraging patients to do the same;
- Separating patients and staff with a clear plastic shield at check-in areas;
- Permitting only patients in the waiting area; patient guests are asked to remain in their vehicles; and
- Practicing social-distance guidelines when not delivering hands-on care.
Van Name noted that additional safety measures and procedures would be adopted as required by individual states.
Meanwhile, for patients who are unable or unwilling to visit a clinic, Step & Spine offers telehealth, which allows patients to start or continue therapy from the comfort and safety of their homes via video conference.
Step & Spine (stepandspine.com), which has clinics in Bend, Eagle Crest, Redmond and Sisters, offers access to care within 24 hours and works with all insurance types.
