The modern retail environment demands more than just a great product; it requires a seamless, engaging, and secure experience. This vision was the driving force behind the new Subaru of Bend facility, spearheaded by owner Matt Thomas. Recognizing that technology is a key differentiator in today’s auto dealerships, Thomas partnered with local Bend experts, SecuraCore, and their key collaborator, Elite Electric, to design and install an integrated system that has transformed the dealership into an industry leader. The result is a facility where every component — from the music played in the showroom to the light filtering through the windows — is intelligently orchestrated for the benefit of both the customer and the business.
Building the Digital Backbone
A modern facility runs on data, and the foundation of this project was a robust network. SecuraCore deployed Ubiquiti Network and WiFi, creating a high-speed, reliable digital backbone that effortlessly supports the high demands of a busy dealership. This system provides critical, uninterrupted connectivity for staff managing inventory, processing transactions, and for customers utilizing the guest Wi-Fi. This wasn’t just an installation; it was the creation of a future-proof digital landscape essential for all other systems to function flawlessly.
The Sound of Sophistication
Matt Thomas’s commitment to an unparalleled customer experience shines brightest in the facility’s atmosphere. SecuraCore installed a sophisticated Sonos/Sonance Audio Visual system. Utilizing both sleek in-ceiling and eye-catching pendant mount speakers, paired with modern Samsung TVs, the system delivers high-fidelity audio throughout the showroom, offices and service areas. This creates a relaxed, premium ambiance, enhancing comfort during the car-buying process.
Furthermore, integrating Video Conferencing capabilities transforms Subaru or Bend’s office and conference rooms into dynamic communication hubs. Whether for internal training or virtual discussions with clients, this interactive setup ensures professionalism and clarity. The partnership between SecuraCore and Elite Electric delivered precise planning, wiring and installation, ensuring the audio-visual elements were seamlessly integrated into the building’s aesthetics, avoiding any unsightly wires or disruptions.
The Zero-Tolerance Security Ecosystem
While comfort and connectivity define the front-end experience, security and operational efficiency were tackled with equal rigor. SecuraCore implemented a comprehensive, cutting-edge security solution built around Verkada IP surveillance cameras. This cloud-managed system provides crystal-clear, all-encompassing monitoring of the property.
Crucially, the surveillance network is augmented by loudspeakers, creating a powerful deterrent in the after hours. This entire security ecosystem is backed by SecuraCore’s 24/7 central station monitoring, ensuring live video monitoring and immediate response to any after-hours activity. The measurable success of this installation speaks volumes: Subaru of Bend has reduced theft and vandalism to virtually zero. This achievement not only protects valuable assets but also fosters a secure environment for all employees and customers.
Automated Elegance and Partnership in Action
Adding the final touches of efficiency and class are the Lutron Automated Shades. These smart shades integrate with the facility’s operational rhythm, automatically managing natural light. This reduces energy costs by minimizing heat gain and glare, while simultaneously enhancing the comfort of the space — a sustainable and smart choice.
The seamless execution of this project is a testament to the collaborative spirit of the Bend trades community. SecuraCore’s deep technological expertise, design, installation and integration capabilities were perfectly complemented by Elite Electric’s masterful electrical design, wiring, access control and fire notification systems. Working hand-in-hand, the two companies ensured a seamless outcome for Subaru of Bend, proving that local partnership is the key to delivering complex, integrated projects on time and to the highest standard.
Conclusion: A New Standard of Retail
Subaru of Bend, under Matt Thomas’s leadership, is now a showcase for how technology should serve the customer and the business. By leveraging Ubiquiti, Sonos/Sonance, Verkada, and Lutron, and uniting the skills of SecuraCore and Elite Electric, the dealership has not just upgraded its space — it has created an industry-leading and unique experience that drives customer loyalty and guarantees operational peace of mind. This successful integration is a shining example of how Central Oregon businesses are embracing innovation to define the future of retail.
