Central Oregon Heating & Cooling Celebrates Milestone


Making the world a more comfortable place to live and work, Central Oregon Heating and Cooling in Redmond is celebrating its milestone 20th anniversary this year.

General Manager Don Todd and Administrative Manager Kathy Todd specialize in the latest environmentally conscious and efficient HVAC systems the business offers. With offices in Redmond, Sunriver and Madras, their effective staff has provided residences and light commercial structures in the High Desert cool breezes and warming gusts since 1993.

“The past twenty years have been challenging and rewarding,“ said Kathy. “We’re so thankful to have survived the big booms and big drops. We started from a little two-person shop and are now a 32-employee operation. We love our customers, they’re our most important asset. Everything we do is to keep them satisfied.  It’s an impossible goal but something we strive for. We have a company jingle and motto: “We like what we do and you will too.” All our employees enjoy the business and it shows through.”

Central Oregon Heating and Cooling utilizes the latest cost-saving, high-efficiency brands like Carrier’s Greenspeed and popular ductless systems by Daikin. They also service and repair products from well-known companies like Lennox, Trane and Rheem.

From complete HVAC systems and servicing furnaces, heat pumps and air conditioners, to IAQ (Indoor Air Quality) solutions utilizing humidifiers, ventilation devices and carbon monoxide monitoring systems, the Todds and their talented crew are available to solve any heating and cooling problem imaginable.

HVAC systems are made up of any combination of a furnace, air conditioner, heat pump, grilles, registers, diffusers, and network of ducts. The vital duct system transports the air through your home. Your home’s duct system, a branching web of tubes in walls, floors and ceilings is never visible but is critical to your comfort and the efficiency of your HVAC system. Seasonal duct and vent cleanings for your home or office are essential.

Winning the prestigious Service Nation Alliance National Market Builders Award was a big accomplishment for Don Todd and his team of technicians.

“Any time a business is recognized at a national level among multi-million dollar contracting businesses, it’s very rewarding for everyone in the company,” he said. “To me, it validates the efforts of all our people and their persistence in offering the best they have to give for our customer’s benefit.”

Over the last twenty years, Todd has seen some major swings in the seasonal HVAC industry and has had to shift priorities when necessary.

“We started out a service based company and got caught up in the big boom frenzy. Going from the wild new construction market of several years ago then into the retro replacement market brought us back to being the original company we envisioned. The biggest challenge during these years was the role technology played in improved HVAC equipment and how we do business, how buyers buy, and how they view the need for higher efficiency and lower cost of energy consumption and greenhouse gas emissions.”

How do you know when your current heating or cooling system needs updating or replacing?  Kathy Todd offers up these tips:

  • Heat pump or air conditioner is more than 10 years old. You may experience more frequent breakdowns and run a less efficient system.
  • Furnace or boiler is more than 15 years old. An ENERGY STAR furnace is 15% more efficient, which means more money in your pocket.
  • Energy bills increasing. Old systems are less efficient.
  • Temperature varies between rooms, possibly indicating duct problems, inadequate insulation or improper operation.
  • Noisy system. Have your HVAC specialist check the coils of your cooling equipment.
  • Excessive dust and humidity in your home or office. From leaky ducts to poor equipment operation, check duct spaces to identify the root cause of the problem.

By installing and servicing both commercial and residential heating and air conditioning equipment, COHC professionals give their valued customers fast, reliable service at fair prices, building them a solid reputation of honest, dependable and quality work.

COHC employees have a wide variety of training in the industry, including NATE certifications, HVAC specialized trade schools, HVAC college degrees and advanced training certificates from the industry-leading manufacturers – all to be the finest technicians in the HVAC field to serve Central Oregon better.

For Don Todd, there is simply nothing better than to help others keep their homes and families comfortable, healthy and secure.

“The challenges to meet these goals are continuous and never boring,” he added. “I am always learning, you never know what you don’t know until you need to know it.”

Headquarters for Central Oregon Heating and Cooling Inc. are located at 2516 SW Glacier Place in Redmond.




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