Tips For Being A Better Boss & Business Owner


Many entrepreneurs start out on the right track, but unfortunately, get to a point where they want, or even need, to learn more and grow their operation to enable them to perform even better going forward. It is a great goal to have and one that you should always be focusing on if you want to take your company to the next level.

It’s key to remember that you’re not only a business owner, but you’re also a boss and role model too. Your employees and customers are watching you, and they depend on you to make the right decisions along the way, no matter what are the obstacles you face. The following ideas are suggestions for how you can improve your ways, personally and professionally, and succeed in the overcrowded, competitive business landscape.

Have A Business Plan

You’ll feel lost fairly quickly if you don’t have a realistic plan to follow as you try to manage your workforce and an evolving company at the same time. The only way you’re going to be able to reach new heights is if you have tangible goals and a business plan in place. By setting objectives and mapping out specifics for how you’ll achieve each one, you will be a better boss and business owner. It’s vital to know where your company currently stands, and the direction you want to head to create a brighter future for you and your employees. Take your time and do it the right way the first time so you can stop wasting precious minutes and start getting to work on what it is you want to accomplish, but understand you can always make tweaks and adjustments to your plan as you go.

Focus On Quality & What You Do Best

You’re not going to get too far in the business world if you’re trying to do it all at once and spread yourself too thin. Instead, all you’ll achieve is confusing customers and running out of resources with this approach. Carefully choose what message you’re going to market with and what exact problem you’re solving for consumers. Know your strengths and let what you do best help you to increase sales and profits. Hone in on the quality of your products and services to avoid customer complaints and returns. People want to know that what they’re buying is worth their hard-earned money and not to be tricked into purchases that fail to meet their needs.

Closely Monitor Costs & Finances

By carefully monitoring what money is going in and out of your company, you will be a responsible boss and business owner. Understandably, your finances matter a great deal in how successful you’ll be and the overall health of your business. For example, if you deal with shipping and receiving, then you should invest in equipment such as Industrial Scales that are going to help you get a precise weight measurement of your goods. These readings must be as accurate as possible if you want to ensure you’re getting what you paid for and are pricing your items correctly. In addition to this, you should always be involved in overseeing your books and budgets because you don’t want any surprises and plan on running a smooth operation.

Get To Know Your Employees & Customers

If you want to be a better boss and business owner, take the time to get to know your employees and customers, and discover how you can meet their needs. Your goal should be to have staff members who want to come to work each day and perform their job role to the best of their ability, and customers who are loyal and want to do business with you. Walk around the office and talk to your employees individually and get a better idea of who you have working for you. Give your customers a call or send them an email to learn more about their needs and what they’re looking for from you as a company.

Stop Micromanaging

As a busy entrepreneur, you shouldn’t even have time to be micromanaging your employees. Avoid this situation altogether by getting more involved in the hiring process and bringing people onboard who you know you can trust to do a good job. Delegate work appropriately and have faith that the person doing the assignment will go above and beyond to get you the output you want. You should have enough to worry about that you find you don’t even have the time to be micromanaging people. Your workers will get tired of you always breathing down their necks and won’t want to be a part of your team any longer if you overdo it in this area.

Listen To Your Employees & Customers

While talking and doing is productive, so is listening to what your employees and customers have to say. Be a better boss and business owner by opening up your ears and listening to individuals when they have an idea or feedback for you. Your staff members are the ones performing the work each day and likely have helpful suggestions for how to improve aspects related to workflow and the operations. Your customers are using your products and services, and if they’re willing to speak up and share their experiences, then you should have the courtesy to listen to them.

Practice Patience

It’s a good idea to practice patience when you’re the one in charge. The last situation you want to deal with is to lose control and embarrass yourself on a regular basis. It’s crucial that you manage your stress daily and take care of yourself when you’re not in the office. Patience will provide you with the ability to take one moment or day at a time, and problem solve instead of assuming the worst and throw a fit. Not only be patient with those around you but also with yourself as you learn the ropes and try to be a better boss and business owner. Breathing exercises are a great way to collect yourself and your thoughts when you’re feeling anxious and need to reset.

Pick Your Battles Wisely

It’s not healthy for you to always get worked up and be mad about every little detail that goes on within and outside company walls. What will help you out is picking your battles wisely and knowing when a circumstance is worth spending your time and energy on the matter. Make a list of what’s most important to you and what you feel strongly about related to the business. Focus on sticking up for your core values, instead of inserting yourself into every single situation that comes your way. Allow your team members to feel empowered to speak up for themselves and fight what battles are important to them too.

Encourage & Reward Your Staff

Keep an upbeat and positive attitude at work and encourage your employees to do a good job each day. Not only cheer them on but reward them fairly for their efforts too. Create a culture and work environment that’s supportive and promotes teamwork. Be a better boss and business owner by openly communicating with your staff and letting them know what they’re doing well and where they can continue to improve. Avoid constant criticism and picking on people for every little mistake they make. Instead, build them up and give them the foundation they need to perform to the best of their abilities.

Admit When You Make Mistakes

Scrutinize yourself and know your downsides and what you could be improving upon and then take action to change. You have to be able to admit when you make mistakes and own up to your blunders if you’re going to be respected by others. Just because you’re the boss doesn’t mean you’re perfect and don’t have weaknesses or areas that could use some more progress. Your biggest focus and task should be working on your own personal and professional development. It’s time to stop pointing the finger and start understanding how you can learn, grow and be a better boss and business owner.

Build Trust With Others

Trust is the foundation for being a thriving business and successful entrepreneur. You need others to believe in you, your abilities and your company if you’re going to win over customers and continue to expand what already exists. You build trust by delivering on your promise and staying true to your word in all situations. Your goal should be to please your customers and not try to outsmart or confuse them. Demonstrate leadership abilities instead of spending your time dictating and always trying to prove that you’re right to others. Build and cultivate relationships with people and create a mutual understanding that both of you can get behind.


You’re not going to wake up one day and be a better boss and business owner. It will take hard work and commitment if you want to improve your ways and have stronger connections with your employees and customers. Focus on what you do well and keep at it, but also take into account areas where you fall short and put your energy into becoming well-rounded overall. Use these tips to help get you started on your journey to polishing your skills and facing your imperfections head-on.


About Author

Founded in 1994 by the late Pamela Hulse Andrews, Cascade Business News (CBN) became Central Oregon’s premier business publication. •

Leave A Reply