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The announcement of troubles for the United States Post Office (USPS) have upset many businesses who are nervous about what a reduction of services could mean for their companies. With six Oregon post offices to close among hundreds around the U.S., Moonlight Business Process Outsourcing (BPO) is assuring current and future customers that there will be no interruption in the processing of their mail.
Moonlight BPO’s sorting capabilities give them, according to President Brenda Grigsby, “endless capacity to process mail. We can run up to three shifts a day and will get the mail out first for our clients.” The sorting machine, which runs full time, is the same one that post offices use.
Customers who use Moonlight BPO’s service can have mail picked up one to two times a day, and the facility will meter, bar code and sort mail so that when it is brought to the post office, it is immediately ready to send, ahead of mail that goes through the post office’s sorting processes.
“We do everything that the post office does, but since we sort the mail, the post office ensured no interruptions in the delivery of our mail times. With reduced services at the USPS, mail could take up to three days longer than going through us,” said Grigsby. Through 1st class daily mail pick up, letters, packages, certified mail, express mail and more can be sent through Moonlight BPO.
Many of the larger businesses in Central Oregon as well as nationally use Moonlight BPO. Additionally, they are able to provide many of the services at a discount over post office prices. Depending on volume, one ounce mail costs between $.41 and $.43 with discounts available for two ounce mail as well. Companies that operate meter machines can save money on ink and expenses by using Moonlight BPO.
Because Moonlight BPO has invested heavily in information technology, customers do not have to worry about the security in using their services. The company has a SAS70 Type II rating (meaning an audit has ensured the prevention of accounting inconsistencies, errors and misrepresentations) and HIPPA compliance (establishes security mechanisms to ensure confidentiality and data integrity for any information that identifies an individual). “You can be assured that your mail is completely secure,” said Grigsby.
Other services Moonlight BPO offers include bulk mail, digital and offset printing, statement processing and printing, document scanning and archiving, secure document storage, database management, graphic design, print-to-mail outsourcing, personalized mail marketing campaigns, transpromo marketing, document imaging and data security.
Contact Brenda Grigsby with any questions or to discuss how your business can use Moonlight BPO’s mail processing service. 541-382-8402, brendag@moonlightbpo.com, www.moonlightbpo.com.
