Developing Your Leadership Training

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Every kind of organization wants to have the most qualified people filling up their leadership roles. Often companies will spend extra time and money training these employees. Making sure that your internal structure is strong and that communication is easy between your employees is critical. Good leaders are efficient and can increase productivity and help with Innovation as well they can also increase the amount of employee retention. All of these translate into an increase in profit.  How do companies achieve this task of developing a solid leadership structure that results in more money being made?.

Implement an effective training program

Employee training really is the foundation of a solid organization. Laying out an effective Leadership training program will result in work being of a higher standard along with an increase in productivity as well as efficiency.

A common mistake is having training sessions that ultimately fall short of bringing the employees closer to reaching any kind of goals. Not having a clear direction from where the training is to take the employee, will often times result in a wasted effort. Employees ultimately do not end up using what they learned during these training sessions. The training itself should be very specific and leave a impactful statement with the specific purpose in mind. To implement an effective training program you need to have a very clear goal. You need to be able to identify the employees that would best suit the roles that need to be filled and who would benefit the most from the training.

Understanding Goals

Implementing an effective leadership training program is going to start with clearly defining the goals.  Examples might be things such as increasing productivity or improving employee morale. It’s hard for a team to be successful unless everyone knows exactly what they are trying to achieve.  Knowing exactly what your training program is trying to develop will ensure that the leaders of your organization will understand exactly what they have to do to once the training program is underway.

Employee engagement

How your employees engage with the training program will determine its success. If your employees don’t think that the training is worth their time it will be very difficult to keep them engaged. They need to feel that the training program is adding value to their careers. A great way to get the employees to engage in the learning program is to create things such as training experiences that revolve around real life scenarios. Essentially a scenario-based learning exercise where employees are trained by immersing them in real life employee role play.

Creating a online learning event is another great way to engage those employees that are remote based or are constantly on the move. Using the various online tools such as Slack or  Google Hangouts are an excellent means of bringing together a variety of team members which may not fit in with working during regular office hours. It is also an excellent way to communicate tasks and to relay information.

Understand timing

An effective training program focuses more on quality rather than quantity. In terms of the time spent we must be very cautious about not having our training sessions drag out too long so that it intrudes on the life of the employee. It is very crucial to provide training in ways that are the most useful and convenient for the employees. Having a inefficient and ineffective training methods will ultimately become a source of wasted time and will ultimately be a drain on your employee.

Trying to jam too much information into a training session is something that a lot of companies are guilty of. Having only a short time frame for training, this might work for goals in the short-term But ultimately employees need learning opportunities in the workplace that they can utilize over an extended period of time.  Once the training is complete we also need to remember that when growing their skill set and adjusting to a new program there is often apprehension on the side of the employee. This is normal and is just another indicator that employees need time to practice their new skill sets and be able to voice concerns and ask questions while getting used to the new system.

Tracking results

You will need to be able to make the determination about your training programs Effectiveness and success. Take a look at the goals you had before the training and after the implementation of the training and you will be able to see if the training program has delivered both the results for the company and the employee. Having given the time for your employees to adopt to these new training sessions they will be able to make the necessary adjustments to implement their new skills. Creating new projects and new challenges can be a great way to determine the effectiveness of your training programs. By putting employees on a project it gives them the chance to apply the skills they have learned and also shows a great way to track the performance and effectiveness of your training programs.

In the evaluation of the individual employee you should measure their effectiveness at using their new skills and how well they integrate them into their work. Being able to constantly make updates on the training programs is essential as the best training programs never remain static.

Employee quiz

Collecting data in the forms of online quizzes which test your employees knowledge on some of the more important parts of the training are a great way to measure how much was retained during the training program. This can be a great way to pinpoint an employee who performs poorly as action can be immediately implemented to prepare the employee for better results. Asking your managers to provide communication about their feelings regarding your own training methods will allow you to get a better feel for how the training was received by the employees. As the manager is the most qualified to determine on a ground level if more training is required in a particular area of the job.

Customer/Employee satisfaction

Other means of determining success are measuring customer satisfaction which is a great way to determine if the training has had the most beneficial effect. Review your support requests and determining if there are multiple questions in one particular area. This will give you a great idea about where to further training and if the previous training has had the desired effects in improving customer experience. If you are unsure if your training program has yielded desired results you can always ask your employees as getting feedback about how training has been implemented by the employees themselves is a good way to build respect within the company.

Getting the proper information will be a great help when deciding where to direct your future training efforts. If done well a training program can get the most from your profits and develop your workforce into a very efficient and “clean running machine”.

Think hard about how to achieve the results and think very particularly about what type of training you are going to implement and how you are going to deliver it. Keep in mind that no matter what training program you implement you always need a way to be able to evaluate it to see how the company can benefit the most.

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Founded in 1994 by the late Pamela Hulse Andrews, Cascade Business News (CBN) became Central Oregon’s premier business publication. CascadeBusNews.com • CBN@CascadeBusNews.com

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