The Oregon Department of Revenue’s (DOR) Eugene regional office at 1600 Valley River Drive, Suite 310 will be closed from Monday, January 23, 2023 through Friday, February 3, 2023 due to construction to enhance the safety and security of our customer service area.
A secure drop box will be available for taxpayers to deliver any necessary payments or documents, which will be removed daily from the drop box by office staff. The Eugene office will mail receipts directly to customers.
The Eugene office will return to normal business hours, 8am to 5pm, on Monday, February 6.
Both the DOR website and Revenue Online (ROL) have been improved for easier navigation and use by agency customers. Both now have built in responsiveness to various screen sizes to facilitate use on tablets and smart phones. Website FAQ are now located on subject matter pages, while ROL has better authentication options and simplified filing and payment options.
Through Revenue Online, individuals can view letters sent to them by the department, initiate appeals, make payments, and submit questions. Visit Revenue Online on the Revenue website at oregon.gov/dor to learn more.
To get tax forms, check the status of your refund, or make payments, visit oregon.gov/dor or email questions.dor@oregon.gov. You can also call 800-356-4222 toll-free from an Oregon prefix (English or Spanish) or 503-378-4988 in Salem and outside Oregon. For TTY (hearing or speech impaired), we accept all relay calls.
