High Lakes Health Care Now Offering Telehealth Appointments To All Patients


Any established patient may now video conference with their High Lakes provider

March 19, 2020 – Bend, Ore. – As part of High Lakes Health Care’s COVID-19 response plan to reduce exposure and practice social distancing, High Lakes Health Care is now offering telehealth appointments for all patients with their established provider.

Patients may call any High Lakes Health Care clinic (with locations in Bend, Redmond and Sisters) to make a telehealth appointment with one of more than 30 providers in primary care, pediatrics and behavioral health. The appointment will then take place through video conferencing. Patients will need access to any type of video/audio device that can connect to the Internet via Safari or Chrome (smartphone, tablet, laptop or desktop computer with a webcam). At the time of the appointment, the patient will receive a voice call from their provider and then a link to join the video chat.

“We have to change the way we practice medicine for today, in light of this public health emergency,” said Becca Mataya, High Lakes Health Care Director of Primary Care. “We must continue to be open, and to care for our patients. Whether that is a simple medication refill, concern about a cough and fever, or our patient’s psychological well-being. We are humans taking care of humans, and we want our community to know that we are here for you – in whatever healthcare capacity you need us. We are resilient, you are resilient. We will continue to maintain the human connection, it just might look a little different for the time being.”

The COVID-19 pandemic and ensuing national emergency can also trigger mental health issues like anxiety, depression and other emotional stressors. Isolation and job uncertainty may intensify these feelings. To help patients with mental health issues, High Lakes Health Care is also offering telehealth appointments and telephone consultations with their Behavioral Health team.

Telehealth appointments are covered by most major insurance companies.

To schedule a telehealth appointment, please call 541-389-7741. Learn more about High Lakes Health Care, its services and providers at highlakeshealthcare.com

About Praxis Health

Praxis Health is a family of medical groups providing high quality health care throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff.

Our company and its family of businesses have over 50 years of proven success in managing health care organizations. We are pioneers and thought leaders in the industry. Our commitment to innovation and operational excellence has allowed us to create health care solutions that are both cost-efficient and cutting edge.

For more information about Praxis Health go to praxismedicalgroup.com

High Lakes Health Care Upper Mill
929 SW Simpson, Ste. 300
Bend, OR 97702

High Lakes Health Care Shevlin Park
2175 NW Shevlin Park Rd.
Bend, OR 97703

High Lakes Health Care Hospital District
2088 NE Kim Lane
Bend, OR 97701

High Lakes Urgent Care
2215 NW Shevlin Park Rd., Ste. 100
Bend, Oregon 97703

High Lakes Health Care Redmond
1001 NW Canal Blvd.
Redmond, OR 97756

High Lakes Health Care Sisters
354 W Adams Ave.
Sisters, OR 97759


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Founded in 1994 by the late Pamela Hulse Andrews, Cascade Business News (CBN) became Central Oregon’s premier business publication. CascadeBusNews.com • CBN@CascadeBusNews.com

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