(Photos courtesy of Insure Pacific)
Further expanding its capable reach to provide personalized, locally-owned insurance care to the Central Oregon community, Insure Pacific, a sister agency to Prineville Insurance, is celebrating its 91st year doing business in 2026 by delivering good old-fashioned dedication and integrity.
The new office location on Bend’s westside just opened last month at the Embark shared space building where they’ll continue to offer exceptional client services for their customers’ needs across the entire spectrum of insurance for home, auto, farm and ranch, commercial, and life.
President Monica Elsom is thrilled at the prospects for this centrally-situated communal locale and her staff’s commitment to the residents of Bend, Redmond, Sisters and neighboring towns.
“We are excited that we’ve opened our Bend office,” she tells CBN. “We’re already seeing a good reaction to it. We’ve been in business for over 91 years in Central Oregon, so the space may be new but we’ve had solid relationships in Bend already, so we’re just trying to build on that. I’m seeing a lot of opportunity, and we’re also gaining a lot of customers who are frustrated and can’t talk to their agent anymore and are being casually passed off to a service center.
“It’s been a growing issue that these big financial firms are buying up the smaller agencies, so you’re not getting that local attention and customer service that you really paid your agent for in the first place. We’re here, we’re local and we have a full staff, so I wanted to expand on that.”
Insure Pacific is a respected independent agency that represents many carriers its agents can quote from, thereby eliminating clients getting stuck with just one particular provider to allow for the smartest and most cost-efficient options out there.
“Embark is a co-working space, and it’s a very different way to work. It’s very social and very networking, and everybody works together, so it’s kind of nice. We’re having a lot of fun with it. Half of the building is Ruffwear, and the other half is businesses of all types. There’s nonprofits in there, there’s architects, there’s realtors and all kinds of companies. We have meeting rooms and desks and you can really do whatever you want within the space. There’s not really a lot of agencies in that area so we’re hoping we’ll have a bunch of customers in that direction.”
Since they’ve been in business for nearly a century, Insure Pacific has a nearly unlimited selection of resources they can tap into for customers, including names like Liberty Mutual, Travelers, Mutual of Enumclaw, Hallmark, SafeCo and Acuity, just to name a few.
“The market is changing quite a bit, and we’ve gone through two years of carriers tightening up,” she adds. “Fire scores made a big mark on that. Reinsurance for all these giant carriers has decreased, so it’s getting harder for some of them to write business that they used to write without a problem. But that’s why you come to an independent agent, because they have so many resources and have close relationships with all our carriers. It’s very rare we can’t find coverage for someone, and we have a full crew that will search high and low for the best option.”
Insure Pacific is located at 2843 NW Lolo Dr. in Bend.
insurepacific.com • 541-238-7775
