Social Media and Business: How the Face of Business Is Changing

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Not so long ago, when social media platforms were taking shape, not many people imagined how big of an impact they would be on how businesses are conducted around the world. At the moment, social sites like Facebook, Instagram, Twitter, and TikTok are among the most downloaded apps worldwide, with billions of content posted from all corners of the globe. This is an audience waiting to be exploited by those who know what business is all about.

The following are some of the ways through which social media has changed business and continues to do so.

It Increases Brand Awareness

Advertising through social media sites has proved to be the most effective way of spreading the brand awareness of your company, products, and the services you are dabbling in. Take Instagram, for example, a simple image of your brand or product can be boosted multiple times over to reach a specific target over a period of time, and this has literally increased sales in many instances. The same can be replicated on Facebook and Twitter as well as the many social media sites that keep popping up every day.

Adds a Human Touch to the Brand

In the past, companies had to rely on media houses to get their messages across. This included expensive ads and billboards that never had that human touch to them. But now, with brands hiring actual people to run their social media pages, the interactions are humanized as you will be dealing with an actual person who feels the same things you do, and this kind of connection tends to influence buying decisions. You are able to connect with customers on a  personal level, and once they are satisfied with your services and products, they end up spreading the word on your behalf.

Maintain Relevance

The human mind is very fickle. It tends to get over something pretty much quickly and in the current world where there are so many competing products and services, staying relevant at all times takes work. Fortunately, social media has made that much easier. Thanks to algorithms, you can use certain keywords to ensure that your content and the things you offer are constantly popping up in people’s feeds, and this makes them keep thinking about your brand most of the time, leading to more sales.

Whether you are a mold maker, a cafe owner, or an online startup, keeping people engaged at all times will do your brand a lot of good.

Increase Web Traffic

With every business online, the race for traffic keeps heating up each day, and to remain ahead of the pack; you have to put in some serious work as far as content creation is concerned. Every time the account that’s tied to your business posts something on social media, people will tend to get curious to know more about you, and they usually follow this up with a visit to your own website. The better the content you create, the higher the website traffic and the higher the chance of bagging new clients in the process.

Easy Promotion

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https://pixabay.com/photos/personal-network-smartphone-hand-3148100/

Thanks to influencers, you can literally change the fortunes of your company in a matter of days if you get the right people to broadcast your brand and the products on your catalog. The influencer market has been getting better every year, and although the costs of hiring one are getting higher, the quality of their services is not something to ignore. Create a budget and get the best social media influencers in the market, have them create a promotional strategy and let them loose online, then wait for the interactions to start.

Helps you Go Viral

Sometimes opportunity and luck coincide and make you go viral. This can be the break you have been waiting for. Viral posts usually take many forms; it could come in the form of an audiovisual or a graphical post, which creates some good resonance with the people online. If it gets the right reaction and pulls mad numbers, you could see the fortunes of your business transform overnight from a single post. Therefore, always try different things to see what clicks; you never know when theta viral bug will hit.

Source Content

There’s no place on the internet with more ideas and content than social media. If you are keen enough, you can get enough ideas to generate new content every day that is tailor-made for your business. You can create engagement with your followers, give them a chance to speak about your products, which will then help you improve the quality. You can create contents that involve the people online, and the bigger the numbers of those taking part, the more exposure your brand gets, and you get enough ideas you can use to create new content to slat you months.

Conclusion

If you are a business owner and you are not on social media, then you are losing out on a lot. It does have its own challenges, no doubt, but the benefits businesses accrue from using social media far outweigh the disadvantages. Therefore, invest in a good social media manager that will take your company to the next level.

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About Author

Founded in 1994 by the late Pamela Hulse Andrews, Cascade Business News (CBN) became Central Oregon’s premier business publication. CascadeBusNews.com • CBN@CascadeBusNews.com

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