Tips For Launching a New Product

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Central Oregon regularly ranks among the top five regions for business startups. The majority of Central Oregon’s workforce, about 78 percent, work for small businesses with nine or fewer employees. Central Oregon is a regional hub for entrepreneurs and is also recognized for its access to start up resources. Many current residents and recent transplants to the area are bringing their business ideas to market.

If you are one of the many in Central Oregon who have a new idea, and pitching it to “Shark Tank” isn’t a possibility, here are some tips to promote your new product and garner the attention it deserves.

Q. What’s the first step in promoting my new product?
A. Before you do anything, you need to get to know your new product intimately. What problem does your invention solve? What philosophy is behind its creation? What is your vision for the product and your business? Have a ready answer to all of these questions before you start trying to market your new product. This process is not as challenging as many perceive it. Try searching online for a “one page business plan template” and start by filling in the blanks. Contact centraloregon.score.org for free support and advice.

Q. I know there are a lot of customers who will want my product. How do I reach all of them?
A. If you try to be all things to all people, you’ll lose focus. Instead, start by thinking about your ideal customer. Study their wants, their goals, their challenges. Where and when do they shop? How do they want their questions answered? Are they pragmatic or emotional buyers? The better you get to know your buyer, the better you can tailor your marketing message.

Q. Should I create a brand message?
A. One of the first steps to marketing a new product is to create a brand message or pitch. When you’re forced to get your marketing pitch down “on paper,” you’ll see where your message is weak and unconvincing. Have a peer read it, and see if they have unanswered questions. Show it to more people — friends, family, prospective customers and other business owners. Ask for honest criticism; then fine-tune your message to be short but informative. In a brand message (and in real life), you only have a few seconds to grab your audience’s attention. According to HubSpot, key elements of a pitch for a new product idea are:

  • A tagline
  • The problem your product solves
  • A list of the product’s core features
  • The value proposition
  • A ten-word positioning statement

Q. Should I send out a press release?
A. Before you send out a press release, you need to prepare to introduce your new product in your industry. If no one knows who you are in this already established market, you must build authority. Post content on your website that builds your reputation as an expert. Go to industry events, and network with other business owners. Once you’ve established a presence for yourself, then it’s time to build promotions for your launch.

Q. How do I know which social media platforms to join?
A. Keeping up with all the social media platforms out there is unrealistic (and unnecessary) for a new product. What’s important is to be where your customers are. Do some market research to see which social media channels they use most. Keep in mind, though, that social media channels are constantly changing, and as they change, so do their followers. Do some test campaigns, and then check social media analytics for engagement and shares. Once you find the right platforms, use email, links to landing pages, paid social media ads and more to build engagement on social media.

Q. Once I launch my product, should I have a “grand opening?”
A. Even if you’re not opening an actual store, you should have some kind of event that makes a splash. Have a live chat on Facebook, or make a video of your product announcement to post on your website and social media. Once you’ve launched, keep the enthusiasm going by following up with special offers, announcing when you reach milestones and maintaining your social media presence. Reach out to bloggers and vloggers to talk about your new invention, and hone your message as your understanding of your audience grows.

Bruce Barrett is a Certified Mentor with SCORE and a commercial real estate broker with Windermere Central Oregon Real Estate. He can be reached at barrett@windermere.com.

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Bruce Barrett is a Certified SCORE Mentor with SCORE Central Oregon and a broker with Windermere Commercial Real Estate. Contact Bruce at barrett@Windermere.com

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